Your Purchase is Protected
Shop with confidence knowing your purchases are protected by our comprehensive buyer protection program.
Escrow Payment System
Your payment is held securely until delivery is confirmed. Funds are only released to sellers after the 24-hour return window expires.
Verified Sellers Only
Every vendor undergoes identity verification, background screening, and business documentation review before selling on Toro.
24-Hour Return Window
Changed your mind? All physical products can be returned within 24 hours of delivery when they meet our return criteria.
Product Approval Process
All listings are reviewed and approved by Toro before going live, ensuring compliance with our strict prohibited items policy.
Dispute Resolution
If something goes wrong, our support team mediates disputes fairly. Your funds remain in escrow until issues are resolved.
Tracking Required
All shipments include valid tracking numbers, providing transparency and proof of delivery for your protection.
What's Not Allowed on Toro
We strictly prohibit: prescription medications, controlled substances, weapons, ammunition, counterfeit goods, adult content, stolen items, and all other items listed in our Terms of Service.
Questions? Contact us at support@toro.official-store
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